What would happen if SMEs managed telephony like they do email?

What would happen if SMEs managed telephony like they do email?

Blog Article

We've seen that every SME now has email and most have a website, and this has increased their productivity, presence, and sales.

It's not a utopia to think that an SME owner can move their business without having to change their phone number, or have a real-time historical record of all business calls with recordings . They should also manage their business from a single office number and answer calls from their cell phone and those of their employees, etc. All of this is called Unified Telephony.

Such a system also functions as USA Plumbers Email List a telephone CRM , where SMEs can access customer information from an open, secure platform accessible from anywhere with any device, with appropriate security measures.



In Guatemala, more than 100 SMEs already have this type of tool, and it has become the heart of their communications.

Many of the current limitations for starting a business force entrepreneurs to take refuge in secure jobs where they have little to risk. However, as technology allows businesses to be managed in a more integrated manner and with fewer strings attached, more and more businesses will float and flourish.

And you? Are you working on what you're passionate about? Would you like to have more control over your business's telephony?